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If your situation falls in one of the following scenarios, you can definitely use our data retrieval service
Never Hit the hard drive / tap it with a screw driver
Never Drop/ Heat OR Freeze it. Your hard drive is made up of electronic and magnetic components. Such steps only can aggravate the problem and cause serious damage to the disk and permanent data loss
If there is a firmware problem, replacement of a defected logic board with a identical one using same firmware version may not solve the problem as some manufactures, All self experiments only cause further damage.
Never open the hard disk. Hard disks strictly can be opened in class 100 clean rooms. If you open it anywhere else, you cause further irreversible damage to your disk and invaluable data.